Customer Question

What are your shipping options?

Territory Supported

Primarily, M-Tech Printers support customers in the UK and Republic of Ireland.
The exact extent of the territory covered varies depending upon the product's manufacturer and the agreement we have in place with them.
Please see the relevant Manufacturer's page for the product you are interested in. You will find an aside box titled 'M-Tech Support' which gives more information about the regions we can support for that particular supplier's products.
Unfortunately, at this time, we can not support customers located in the USA or Canada.

Sales Tax

M-Tech Printers is registered for UK VAT (Value Added Tax) which is currently 20% of the sales value for most of our products or services. This tax will be added to all sales invoices for UK customers.
Tax registered Customers from the European Union (EU) are exempt from paying this tax but only if they provide their VAT (or equivalent) registration number prior to invoicing. Please note, all non registered customers, or customers who fail to provide a registration number will be charged VAT at the relevant UK rate.
Customers from outside the EU are exempt from VAT.

How to pay

Our preferred method of payment is by bank transfer. Full details (including SWIFT/IBAN codes) are printed on our sales invoices and pro-formas.
Alternatively we can accept Sterling cheques (GBP) drawn on a company account. We can also accept credit or debit card payments via WorldPay Zinc but please note there may be a surcharge for using this service.

How to order from M-Tech Printers

Simply email your order to sales@mtechprinters.co.uk. If you don't have an official PO then please remember to include your name, company, delivery and/or invoice addresses and contact telephone number.
For more information about specific products or to request a call back to discuss an order, simply fill in the request form on the relevant product page.

How to find a specific product

M-Tech has a large selection of products, accessories, and supplies. We recommend you visit our products section (there is a main navigation button called - Products) which is grouped by product category. These are: OEM Products, Panel Mounted, Kiosk, Mobile and Label Printers and Printer Consumables. There are also sections for Auto ID Devices (barcode scanners) and Point of Sale (POS) Equipment.
You may also browse products arranged according to their manufacturer (click on the Manufacturers button).
There is a Site Search box on several of the main pages (including the Home Page). This will link to every page on the M-Tech website containing the search term you entered.
Finally, if you want an overview of the whole site there is also a site map.

How to find product information

All the information we have regarding our products is made available to you at our website. Of course there will be times when you still need additional information. Try visiting the web site of the manufacturer (or retailers who carry this merchandise) to see if more extensive information might be available. Where possible we have included contacts details on our support page. Alternatively please do not hesitate to contact us by telephone or email.